If you add our products on our website to your cart, you can shop online with all your credit and bank cards with installments up to 9 months. You can complete your shopping securely with the PayTR worlwide payment infrastructure.
Of course, it is possible to shop without registering. We will share your cargo tracking information and E-invoice via e-mail. (But we recommed to register for good benefits & discounts.)
For your orders given as a gift, you must enter the information of the recipient (the person to whom the gift will be given) in the address section on the payment page and then, if you write your own personal e-mail in the e-mail section, the invoice will be sent to your e-mail as E-Invoice. Then, we will share your cargo tracking information with you via e-mail. There will definitely be no price information in our package content and delivery will be made easily.
Starting from 2020, we will share the invoice of all your orders with you via e-mail as E-Invoice. There is absolutely no price information in our package content.
Of course, you can add a note as you wish in the “Would you like to add a special note to your order?” box in the basket section.
Unfortunately, since our products are handmade, we carry out production upon your order. After the production is completed, we ship with Aras Cargo or Yurtiçi Cargo.
We work with Aras Cargo and Yurtiçi Cargo for local. UPS for worldwide. All our shipments are free of charge to make art more accessible to our art-loving customers! (Just for local)
We deliver our products in stock to cargo within 3 days at the latest. We deliver within 3-5 business days at the latest. In case of any special situations that may arise (For example; you want your order to be delivered to cargo on the same day you created it or you created an order for gifting and want it to be delivered urgently), please contact us beforehand. We will inform you immediately for a clear date. This period is up to 3 weeks for international orders.
After the production of your order is completed, an e-mail will be sent to you on the day it is delivered to the cargo branch. Your tracking information will be included in the e-mail content sent by our website. If you cannot view any e-mail, please contact us.
You can return it unconditionally within 14 days. If you send your order number and return request by e-mail to hello@www.jawusha.com, we can start the process immediately. If you can go to the nearest Aras or Yurtiçi Kargo branch with the return code we will send you and say “It is enough to read the code of the PayTR shipment”, the process will continue automatically. When the product reaches us within 1-2 days, we will immediately make your refund. (Returns & Exchanges only available for Turkiye. For our customers abroad, there is only a gift certificate option.)
Let’s explain immediately; As you know, we cannot wear the same size from many brands today.. Therefore, you can order your own size range with peace of mind with our sweatshirts and t-shirts designed in a relaxed cut by innovating in the size range. If you wear M and sometimes L; M-L If your size is S but you think the oversize cut will be too loose, no, don’t think that way. Our products are not too loose. You can wear all our products in the S-M range comfortably. If you wear sizes L and above, L-XL can easily be your choice.
The majority of our digital products in the Patterns section are instant downloads. This means that you can access and download them from the downloads section of your profile after purchasing. If you have trouble accessing them, check your email because a second copy will be sent there. And if you still can’t access them, please contact us and our team will quickly provide you with a download link.
You can reach us every weekday at hello@jawusha.com. You can also solve your problems by creating a support ticket in our support center.